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Privacy Policy for iCendant

Effective Date: April 21, 2025

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Introduction

AnyWhichway, LLC dba iCendant (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (“visitors”) or use our services (“subscribers”).

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Information We Collect

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Personal Information

We collect the following personal information during account creation:
  • Name
  • Email address
  • Phone number
  • Age range, i.e. over 13 years old
This information is collected solely for the purpose of delivering our requested services to you and to communicate with you about your account.

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Payment Information

We use Stripe, a third-party payment processor, to handle all payment transactions. We do not collect, store, or process your credit card information directly. Please refer to Stripe’s privacy policy for information on how they handle your payment data.

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Website Log Data

We automatically collect certain information when you visit our website, including:
  • IP address
  • Browser type
  • Operating system
  • Access times
  • Pages viewed
This information is used for operational purposes only, such as troubleshooting, maintaining service quality, and ensuring the security of our platform. We do not sell this information to third parties.

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iCendant Chat Data

If you use iCendant Chat via text messaging, we collect and maintain a history of your chats with our AIs. This data is used so that the AIs can understand you and provide you with a better experience. You can clear the iCedant Chat memory about you by texting /forget to the number you are using for the chat. We do not share this data with third parties.

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API and API Playground Data

The API and API Playground can be used to process data of indeterminate type provided by visitors, including sensitive data like emotional and bio-metric states. However, it is not stored on our servers. Its presence is transient and used only for AI inference. The privacy policies of our API subscribers apply to their respective users. We do not store the data they provide when using our API. See our terms and conditions.

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Cookies and Tracking Technologies

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Our Cookies

iCendant does not set any cookies directly on your device.

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Third-Party Cookies

Our website may use third-party services that place cookies on your device. These cookies are used to provide functionality for certain features of our service. We do not control these third parties or their use of cookies.

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How We Use Your Information

We use the information we collect to:
  • Create and maintain your account
  • Provide and deliver the services you request
  • Send you technical notices, updates, and support messages
  • Respond to your comments and questions
  • Maintain the security of our platform
  • Send you non-technical messages, such as marketing communications, if you have opted-in to receive them

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Disclosure of Your Information

We do not sell, trade, lease, or otherwise transfer your personal information (name, email address, phone number) to third parties for marketing, advertising or other promotional purposes. We may share your information with:
  • Service providers who assist us in operating our website and providing our services (such as Stripe for payment processing, SendQu for SMS)
  • Legal authorities, if required by law or to protect our rights

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Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

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Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:
  • The right to access your personal information
  • The right to correct inaccurate information
  • The right to request deletion of your information
  • The right to restrict or object to processing
To exercise these rights, please contact us using the information provided below.

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Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated “Effective Date” at the top of this document. We encourage you to review this Privacy Policy periodically.

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Contact Us

If you have any questions about this Privacy Policy, please contact us at: [email protected]
This Privacy Policy was last updated on April 3, 2025.